Are you having an issue with your Maximum weather instrument? Take a look at our frequently asked questions and tips for maintaining and repairing your weather instrument.
Maintain Your Instrument
How do I keep my brass instruments looking new?
The case of your instrument is solid brass that has been finished with a durable, water-based lacquer. It is in fact a piece of jewelry and should be treated as such. It should be cleaned on a regular basis to keep airborne pollutants (dust, etc.) and any moisture from collecting on the case, thereby degrading the finish. To clean, simply wipe with a soft cloth or soft paper towel with a mild glass cleaner. If your instruments are in a summer home where you cannot clean them regularly, simply lay a small cloth or towel across the top two-thirds so dust can not settle on the finish.
How long will my outdoor sensor last?
When properly installed, your sensors require virtually no maintenance. If you have a rain collector bucket as part of your set-up, make sure to clean out any debris that may have blown into it over the course of the year. None of the sensors have brushes or wiping contacts and they should all perform for many years in any environment. Sensors installed in salt-air environments may show signs of wear sooner than sensors installed in other settings.
Can I install my own instruments?
If you are comfortable making minor repairs to your home, then installing a set of weather instruments should not be a challenge. Instruments that require power are supplied with a low-voltage AC adaptor that plugs into a standard wall outlet. Wind instruments will be most accurate when their sensors are installed on a rooftop or some other elevation. If you are comfortable climbing a ladder and/or standing on your roof, you can likely do the job. If you are not comfortable with any of the installation requirements, you should seek the service of a professional to install the instruments in your home.
Repairing Your Weather Instrument
Can Maximum repair my weather instrument?
Yes, we can! You may return your instrument to our factory at any time, for service. We can repair your current or legacy instruments and restore them back to factory specifications.
How long will the repair take?
We strive to repair and return all weather instruments as quickly as we are able. There are times when an instrument could require more testing, which will prolong service time. Under normal circumstances, you can expect to hear from one of our technicians within 3 business days of Maximum’s receipt of the instrument.
Can I repair the instrument myself?
While it is possible to service your weather instruments in your home workshop, please be aware that some instruments, such as weather stations, require specialized assembly tools and calibration that is difficult to replicate at home and may need to be sent to Maximum for service.
What is wrong with my weather instrument?
Most of our instrument manuals contain easy to follow troubleshooting instructions. By following these instructions, with some simple tools you can usually identify the problem.
Do you provide in-home service?
At this time, we are not able to provide you with in home service, but a knowledgeable technician is only a phone call or email away!
In need of assistance in maintaining or repairing your weather instrument? Contact a member of our support team today and we’d be happy to assist you!